Privacy Policy

The website kieleenksecret.com is represented by Ms. Charlène KOUA , sole proprietor, operating under the trade name KIELEENK SECRET .

Protecting your personal data is a priority for us.
This policy aims to inform you clearly about the collection , use and storage of your data when you browse our site.

Data collected

Comments and reviews

When you leave a comment or review on our site, we collect the information entered in the form (name, email address, content), as well as your IP address and information related to your browser.
This data helps to combat spam and unwanted content .

Media

If you are registered on our site and you upload images, we advise you to avoid those containing location metadata (EXIF GPS) .
Site visitors could download and extract this information.

Cookies

Our site uses cookies to improve your browsing experience.

  • If you leave a comment, you can choose to save your name, email and website in a cookie so you don't have to re-enter them on your next visit (duration: 1 year ).

  • When you log in to your account, session cookies are created to save your login information (duration: 2 days , or 2 weeks if you choose "Remember me").

  • A technical cookie may also be saved when content is modified or published (valid for 1 day ).

You can manage or delete cookies via your browser settings.
For more information, please see our Cookie Policy. .

Content embedded from other websites

Some articles or pages on our site may include embedded content (videos, images, social media posts, etc.).
This content behaves as if you were directly visiting the relevant third-party site.
These sites may collect data about you, use their own cookies, and track your interactions.

Use and transmission of your data

The data collected is used exclusively for:

  • Processing and tracking your orders,

  • Improve your user experience,

  • Allowing you to leave reviews,

  • Responding to your requests via the contact form,

  • To produce anonymized visitor statistics .

Your data is never resold to third parties.
They can only be transmitted to our trusted service providers (carriers, payment providers, marketing tools) strictly within the framework of processing your orders and managing our business.

Shelf life

  • Comments : kept indefinitely, unless a deletion request is made.

  • Customer accounts : retained as long as the account is active. You can request their deletion at any time (except for data required for legal or accounting obligations).

  • Orders : data related to purchases are kept in accordance with legal obligations (accounting, taxation).

Your rights

In accordance with the General Data Protection Regulation (GDPR) , you have the following rights:

  • Right of access to your data,

  • Right of rectification,

  • Right to erasure (“right to be forgotten”),

  • Right to data portability,

  • Right to object to and limit processing.

For any inquiries, you can contact us at:
📧 contact@kieleenksecret.com

We commit to responding within a maximum of one month from the date of receipt of your request.

Transmission of your personal data

Data collected via comments can be checked using automated spam detection tools (e.g., Akismet or similar tools integrated into Shopify).

Security

KIELEENK SECRET implements all necessary technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure or alteration.
This includes, in particular:

  • encryption of communications via HTTPS/TLS ,

  • restricting access to authorized personnel only,

  • secure backup systems ,

  • and collaboration with GDPR-compliant service providers (Shopify, PayPal, Klaviyo, Meta, etc.).

Contact and complaints

For any questions relating to this policy or your personal data:
📩 contact@kieleenksecret.com

You can also file a complaint with the CNIL (National Commission for Information Technology and Civil Liberties) via www.cnil.fr .

Last updated: October 23, 2025
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